What form of payment do you accept?

We support credit cards as payment method. We accept all major credit and debit cards like Visa, MasterCard, Discover and American Express

Where do you store credit card details?

We don't store or transmit any credit card details on our servers, we leave that up to payment processor called Stripe

Can I try your service for free?

Yes, of course. Every new subscriber has 10-days free trial to ensure that this app works as expected

Can I subscribe via AWS Marketplace?

Yes, you can subscribe via AWS Marketplace. This means that billing for your Cloudviz.io subscription will be handled by AWS - the same way as you would pay for your AWS usage

Can I cancel my subscription?

Yes. You can cancel in the app at any time. Once the subscription is cancelled, you will not be charged next month. You will continue to have access to all the paid features until your current subscription expires

How long are your subscriptions?

Currently, we offer monthly and annual subscriptions. You can cancel in the app at any time with no further obligation

Can I update my card details?

Yes. You can update your payment information under the Manage Subscription section

Can I add additional users to my plan?

Every new subscriber has 10-days free trial. If our app works for you then after the trial you can easily add additional users at any time

Can I really use your AWS cloud engineer for free for 4 hours for any AWS question?

Yes, exactly! All Team subscribers have 4 free hours included for any AWS question. We have not only built an awesome cloud visualization tool but also have solid experience in developing and deploying various high-availability, scalable, and cost-efficient solutions for the AWS cloud.

One of our priorities is to build strong relationship with our customers. That's why we offer our time to help them succeed!